Our primary goal is to ensure your shopping experience is satisfactory and above. We regret if your experience with us did not meet your expectations. Listed below are stipulations that will assist you in your return. Please read closely to ensure all returns are approved and fulfilled efficiently.

 

If your item(s) did not work out for you (wrong size, or unflattering), send your items back to us within 14 days of delivery. Once your returned goods are received, we will issue you a store credit code. Store credit codes expire within 60 days of issuance. When you are ready to use your credit code, please e-mail us with pictures of the item(s) and we will issue the code to you accordingly! We will not send an e-mail confirming the store credit, so it is important you e-mail us directly at shes.eb23@gmail.com.

 

Returns must be in original condition- unworn, unwashed, & free from tanning or makeup stains with original tags and packaging.

 

Shipping fees will not be credited unless you are returning something due to a mistake by us.

How Long Do I have to Return an Item?

You have 15 days from the date of delivery to return your item. Returns are processed within 5-7 business days after your item(s) are delivered to us. Items returned without first sending a return request will not be honored. The following items are final sale and can not be returned:

• All sale items

• Swimwear/ Lingerie

• Beauty Products (lip gloss, lashes, face masks, etc.)

 

 

What if my Order is Damaged?

We take extreme pride in delivering quality products to our customers. Please check your order upon arrival to ensure it is in quality condition. If you believe your item has been damaged, defected, or is incorrect, please report within 5 days of delivery by e-mailing shes.eb23@gmail.com with first and last name in subject, and product problem & description in the body. 

Reserved Rights Regarding Returns 

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

• An irregular or excessive returns history indicative of "wardrobing;"
• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
• Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.